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Contact FAQs

Use the contact form on this page, email us at support@celebary.com, or call +91 70740 00078 during support hours. Include your name, booking reference (if any), and a clear subject so we can help you faster.
We aim to reply within 24–48 business hours. Messages received on weekends or public holidays are handled on the next working day. Urgent booking issues are prioritised when a reference number is included.
Our team is available Monday to Saturday, 09:00 AM – 7:00 PM (IST). Messages sent outside these hours will be reviewed when support reopens.
You will see a confirmation message on screen once your enquiry is sent. Our support team reviews it and replies to the email address you provided. Please check your inbox and spam folder.
Share your order or booking ID, the celebrity name, and a brief description of the issue in the message field. For logged-in users, you can also check status updates under Dashboard → Orders or Bookings before writing to us.
Yes. Contact us with your booking details and reason for cancellation. Refund eligibility depends on the service type, celebrity policy, and how far in advance the request is made. Our team will guide you through the next steps.
New talent can apply via Register on the website. For profile updates, verification, or service setup, mention “Celebrity profile” in the subject and include your registered email or stage name so we can locate your account.
Absolutely. Select a subject related to brand partnerships or corporate events and describe your campaign goals, timeline, and budget range. Our partnerships team will connect with you to discuss options.
Yes. We are located at SCO 505, Second Floor, TDI TAJ PLAZA, Airport Rd, Sector 118, Sahibzada Ajit Singh Nagar, Punjab 160055, India. We recommend scheduling a visit in advance by email or phone.
Yes. Details you submit through this form are used only to respond to your enquiry and improve our support. Read our Privacy Policy for how we store and protect personal data.

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Disclaimer: Celebary is a premium celebrity engagement platform that brings fans, brands, and celebrities together in one seamless experience. Users can book celebrities for live events, personalized greeting or wish videos, and professional brand advertisements, making every interaction authentic and impactful. Fans can go beyond just following their favorite stars by participating in exclusive auctions of celebrity-owned items and accessing unique fan experiences. Celebary simplifies the entire process with a secure, transparent, and easy-to-use system, transforming celebrity interactions into memorable moments and meaningful connections.